{"id":2201,"date":"2026-03-28T12:46:21","date_gmt":"2026-03-28T12:46:21","guid":{"rendered":"https:\/\/minchev.consulting\/?post_type=certificate&#038;p=2201"},"modified":"2026-04-11T17:14:35","modified_gmt":"2026-04-11T17:14:35","slug":"atlassian-it-service-management-itsm-professional-certificate","status":"publish","type":"certificate","link":"https:\/\/minchev.consulting\/bg\/certificate\/atlassian-it-service-management-itsm-professional-certificate\/","title":{"rendered":"\u041f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u0435\u043d \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442 \u043f\u043e \u0443\u043f\u0440\u0430\u0432\u043b\u0435\u043d\u0438\u0435 \u043d\u0430 \u0418\u0422 \u0443\u0441\u043b\u0443\u0433\u0438 (ITSM) \u043e\u0442 Atlassian"},"content":{"rendered":"<style>.wp-block-kadence-advancedheading.kt-adv-heading2201_704849-b6, .wp-block-kadence-advancedheading.kt-adv-heading2201_704849-b6[data-kb-block=\"kb-adv-heading2201_704849-b6\"]{margin-top:var(--global-kb-spacing-sm, 1.5rem);font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading2201_704849-b6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading2201_704849-b6[data-kb-block=\"kb-adv-heading2201_704849-b6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading2201_704849-b6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading2201_704849-b6[data-kb-block=\"kb-adv-heading2201_704849-b6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading2201_704849-b6 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading2201_704849-b6\">Description<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Atlassian IT Service Management (ITSM) Professional Certificate strengthens <strong>service-oriented IT operations<\/strong>, focusing on structuring support and delivery to improve reliability, responsiveness, and user experience. It supports building consistent service practices for incident handling, request fulfillment, and operational coordination, reducing downtime and improving continuity through clearer ownership and better visibility across service workflows.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The program builds practical capability in <strong>IT service management<\/strong>, <strong>monitoring<\/strong>, and <strong>change management<\/strong>, helping teams detect issues earlier, prioritize effectively, and introduce changes with lower risk. It enables more controlled releases, faster recovery, and stronger communication between IT and the business, while making performance easier to measure and improve over time. The result is more stable services, reduced operational risk, and higher trust in IT delivery.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns2201_00fac3-17{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns2201_00fac3-17 .kt-button{font-weight:normal;font-style:normal;}.kt-btns2201_00fac3-17 .kt-btn-wrap-0{margin-right:5px;}.wp-block-kadence-advancedbtn.kt-btns2201_00fac3-17 .kt-btn-wrap-0 .kt-button{color:#555555;border-color:#555555;}.wp-block-kadence-advancedbtn.kt-btns2201_00fac3-17 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns2201_00fac3-17 .kt-btn-wrap-0 .kt-button:focus{color:#ffffff;border-color:#444444;}.wp-block-kadence-advancedbtn.kt-btns2201_00fac3-17 .kt-btn-wrap-0 .kt-button::before{display:none;}.wp-block-kadence-advancedbtn.kt-btns2201_00fac3-17 .kt-btn-wrap-0 .kt-button:hover, .wp-block-kadence-advancedbtn.kt-btns2201_00fac3-17 .kt-btn-wrap-0 .kt-button:focus{background:#444444;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns2201_00fac3-17\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn2201_f05ed4-07.kb-button{width:initial;}<\/style><div data-aos=\"fade-up\" data-aos-duration=\"600\" data-aos-once=\"true\" class=\"kb-blocks-button-aos kb-btn-width-type-auto\"><a class=\"kb-button kt-button button kb-btn2201_f05ed4-07 kt-btn-size-standard kt-btn-width-type-auto kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-button__link wp-block-kadence-singlebtn\" href=\"https:\/\/www.linkedin.com\/learning\/certificates\/376892fb43493c514e4c850ba5c80a9fa73fa4bfc60290e442336f8259c07637?trk=share_certificate\" target=\"_blank\" rel=\"noreferrer noopener\"><span class=\"kt-btn-inner-text\">Verify certificate<\/span><\/a><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading2201_528a58-53, 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organizations<\/h3>\n\n\n<style>.kb-portfolio-loop2201_8cb201-50 .kb-portfolio-grid-wrap{column-gap:30px;}.kb-portfolio-loop2201_8cb201-50 .kb-portfolio-grid-wrap{row-gap:30px;}.kb-portfolio-loop2201_8cb201-50 .kb-blocks-portfolio-grid-item{background-color:var(--global-palette9, #ffffff);border-top:1px solid;border-right:1px solid;border-bottom:1px solid;border-left:1px solid;border-top-left-radius:20px;border-top-right-radius:20px;border-bottom-right-radius:20px;border-bottom-left-radius:20px;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.kb-portfolio-loop2201_8cb201-50 .kb-portfolio-overlay-color{background-color:rgba(23, 104, 234, 0);}.kb-portfolio-loop2201_8cb201-50 .kb-portfolio-overlay-border{border-top:1px solid rgba(255,255,255,0.8);border-right:1px solid rgba(255,255,255,0.8);border-bottom:1px solid rgba(255,255,255,0.8);border-left:1px solid 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https:\/\/minchev.consulting\/wp-content\/uploads\/2026\/04\/LinkedIn-Learning-18x12.png 18w, https:\/\/minchev.consulting\/wp-content\/uploads\/2026\/04\/LinkedIn-Learning.png 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/div><\/div><\/div><div class=\"kb-portfolio-grid-item-inner\"><a href=\"https:\/\/minchev.consulting\/bg\/organization\/linkedin-learning\/\" aria-label=\"LinkedIn Learning\" class=\"portfolio-hover-item-link\"><\/a><div class=\"kb-portfolio-overlay-color\"><\/div><div class=\"kb-portfolio-overlay-border\"><\/div><div class=\"kb-portfolio-content-item-inner\"><h4 class=\"entry-title kb-portfolio-loop-title\">LinkedIn Learning<\/h4><div class=\"kb-blocks-portfolio-taxonomies\">Certification Provider &#124; Learning Platform &#124; Training Provider<\/div><\/div><\/div><\/div><\/div><div class=\"kb-blocks-portfolio-grid-item\"><div class=\"kb-blocks-portfolio-grid-item-inner-wrap kb-feat-image-align-none\"><div class=\"kadence-portfolio-image\"><div 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href=\"https:\/\/minchev.consulting\/bg\/organization\/atlassian\/\" aria-label=\"Atlassian\" class=\"portfolio-hover-item-link\"><\/a><div class=\"kb-portfolio-overlay-color\"><\/div><div class=\"kb-portfolio-overlay-border\"><\/div><div class=\"kb-portfolio-content-item-inner\"><h4 class=\"entry-title kb-portfolio-loop-title\">Atlassian<\/h4><div class=\"kb-blocks-portfolio-taxonomies\">Certification Provider &#124; Software Vendor &#124; Technology Platform &#124; Training Provider<\/div><\/div><\/div><\/div><\/div><div class=\"clearfix\" style=\"clear:both\"><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p class=\"translation-block\">\u041f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u0438\u044f\u0442 \u0441\u0435\u0440\u0442\u0438\u0444\u0438\u043a\u0430\u0442 Atlassian IT Service Management (ITSM) \u0443\u043a\u0440\u0435\u043f\u0432\u0430 <strong>\u043e\u0440\u0438\u0435\u043d\u0442\u0438\u0440\u0430\u043d\u043e\u0442\u043e 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\u041f\u043e\u0434\u043f\u043e\u043c\u0430\u0433\u0430 \u0438\u0437\u0433\u0440\u0430\u0436\u0434\u0430\u043d\u0435\u0442\u043e \u043d\u0430 \u043f\u043e\u0441\u043b\u0435\u0434\u043e\u0432\u0430\u0442\u0435\u043b\u043d\u0438 \u043f\u0440\u0430\u043a\u0442\u0438\u043a\u0438 \u0437\u0430 \u043e\u0431\u0440\u0430\u0431\u043e\u0442\u043a\u0430 \u043d\u0430 \u0438\u043d\u0446\u0438\u0434\u0435\u043d\u0442\u0438, \u043e\u0431\u0441\u043b\u0443\u0436\u0432\u0430\u043d\u0435 \u043d\u0430 \u0437\u0430\u044f\u0432\u043a\u0438 \u0438 \u043e\u043f\u0435\u0440\u0430\u0442\u0438\u0432\u043d\u0430 \u043a\u043e\u043e\u0440\u0434\u0438\u043d\u0430\u0446\u0438\u044f, \u043a\u0430\u0442\u043e \u043d\u0430\u043c\u0430\u043b\u044f\u0432\u0430 \u043f\u0440\u0435\u043a\u044a\u0441\u0432\u0430\u043d\u0438\u044f\u0442\u0430 \u0438 \u043f\u043e\u0434\u043e\u0431\u0440\u044f\u0432\u0430 \u043d\u0435\u043f\u0440\u0435\u043a\u044a\u0441\u043d\u0430\u0442\u043e\u0441\u0442\u0442\u0430 \u0447\u0440\u0435\u0437 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